Privacy Policy

Last updated: September 27, 2026

ChemPumpSelect ("we", "us") operates the website chempumpselect.com, a free engineering pre-selection tool for chemical duty pumps. This policy explains what personal data we collect, why, who we share it with, and the rights you have — including under the EU/UK General Data Protection Regulation (GDPR).

1. Who is responsible for your data

The data controller is the operator of ChemPumpSelect. You can reach us at any time at privacy@chempumpselect.com.

2. What we collect

When you use the selection form, your technical inputs (fluid, concentration, temperature, flow, head, viscosity, solids) are sent to our own server (hosted on Cloudflare's edge network) where the deterministic selection engine runs, and the result is returned to your browser. They are not shared with any third party at that stage; they are transmitted to our lead inbox only if you choose to submit the contact form.

When you submit the contact form — one form serving both the "Unlock Full Report" path and the engineering-review path — we collect:

• First name and last name
• Work email address
• Company name
• Country
• Industry (selected from a list)
• Purchase timeline (selected from a list)
• Your technical inquiry details (the operating conditions you entered and the resulting pump pre-selection)
• Your consent choice and the time it was given

We do not use advertising trackers, and we do not sell data to data brokers.

3. Why we collect it and our legal basis

• To deliver the report or engineering answer you requested — legal basis: performance of a service you asked for (Art. 6(1)(b) GDPR).
• To forward your inquiry to supplier partners (pump manufacturers, primarily based in China) so they can respond with quotations — you ask for this forwarding by submitting the form with your consent; on that request we forward it, after a personal review (a pre-contractual measure taken at your request, Art. 49(1)(b) GDPR; your consent via the form checkbox, Art. 6(1)(a), serves as an additional basis). You may withdraw at any time before your inquiry is forwarded (see section 6).
• To understand your project stage and respond appropriately — we use your industry and purchase timeline to prioritize and route inquiries (e.g. active projects receive faster engineering follow-up); this processing is based on our legitimate interest in handling requests efficiently (Art. 6(1)(f) GDPR) and never changes the answer the tool gives you.

This website is a free tool supported by Chinese manufacturing partners. On request (your submission with consent), your inquiry is reviewed personally and then forwarded to them — that is how the tool is funded. You can withdraw before your inquiry is forwarded (see section 6).

4. Where your data is stored

Submitted inquiries are stored in a spreadsheet hosted on Google servers (Google LLC), which may be located outside the EU/UK. Email notifications are sent through Google's email infrastructure (Google Workspace), and the site is delivered through Cloudflare. Both providers process data under their standard data processing terms. Where an inquiry is transferred to manufacturers in China, this happens at your request (the consent you give in the form).

5. How long we keep it

We keep inquiry records for up to 24 months to follow up on your request and to demonstrate that a transfer was requested, after which they are deleted, unless you ask us to delete them earlier.

6. Your rights

You have the right to access, correct, export, or delete your personal data, and to withdraw your consent at any time. To exercise any of these rights, email privacy@chempumpselect.com from the address you registered with. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

Withdrawal in practice: inquiries are reviewed by our team before being forwarded to any supplier. If you withdraw before your inquiry has been forwarded, it will not be shared at all. Once an inquiry has been forwarded to a supplier, withdrawal cannot undo that specific transfer, but we will stop any further sharing and, on request, tell you which suppliers received your inquiry.

7. Cookies & analytics

This site itself sets no tracking cookies. Our hosting and security provider (Cloudflare) may set strictly necessary cookies required to deliver and protect the site. We use Cloudflare Web Analytics to measure overall traffic — it is a cookie-free tool that does not identify individual visitors and does not track you across sites.

8. Changes

If we change this policy, we will update the date above. Material changes will be noted on this page.